Shipping policy
Bureau Hybride
How your orders are prepared, dispatched and tracked, from our warehouse to your door.
Delivery to destinations offered at checkout | Delivery times depend on the product and destination | Carefully packed
Delivery areas
Products are delivered to the countries and territories offered at checkout, subject to the product being eligible for shipment to your address. If no delivery option is offered for your address, contact us before ordering.
Processing and delivery times
Delivery times vary by product and destination. The applicable delivery date or period is communicated before final order confirmation.
Delivery times may vary during busy periods, such as sales or year-end holidays, or for bulky items requiring special transport.
Delivery charges
Delivery charges and the options available for your address are shown before payment confirmation.
Order tracking
- Once your order has been dispatched, you receive a confirmation email containing your tracking number.
- You can use this number to track your parcel directly with the carrier.
- If there is a delay or tracking issue, contact support at contact@bureauhybride.com, quoting your order number.
Receiving your order
Upon delivery, we recommend checking the parcel’s condition in the carrier’s presence. If the packaging is visibly damaged, record specific reservations on the delivery note before signing.
Damaged or missing parcels
If your parcel arrives damaged or an item is missing, contact us within 48 hours with photographs at contact@bureauhybride.com. We arrange a replacement shipment or refund as soon as possible, at our expense.
Bureau Hybride — the French specialist in hybrid work performance.